We believe that visitors are important to
the healing process, and we encourage family and friends
to visit. With the exception of the Intensive Care
Units, all patients who wish to may see visitors and receive
calls. The direct phone number to the patient’s
room is posted on the patient’s phone or the receptionist
may transfer your call.
Each department has nearby waiting
rooms and restrooms for people waiting to see a patient. Please do not
use the restrooms in the patient’s room. Ask
staff about these locations.
| Surgery Information
Desk |
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The Surgery Information Desk
is located on the fourth floor in the skywalk that
passes over Lincoln Street. A Deaconess representative
is at the desk from 7:30 a.m. to 3:30 p.m. and can
be reached by calling 509-473-2430. This room
is where the doctor will come to talk to family members
after a patient’s surgery. |
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| Café and
Guest Meals |
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| Use restaurant-style
menus to order “what you want,
when you want it.” |
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Deaconess is proud to provide “World-Class
Room Service” to our patients--an innovative
dining option that allows patients to order “what
they want, when they want it.” Each room
has a restaurant-style menu from which patients can
make their meal selections.
We also offer guest trays to friends and family members. Please
note that guest meal trays cannot be provided free of
charge or added to the patient’s bill.
A meal service coupon may be purchased in advance in
the Café and on some units. Once a ticket
has been purchased, you may call in your order, and the
guest tray will be delivered with the patient’s
meal.
Café hours are 6:30 a.m. to 7:15 p.m. The
Deli in the Health and Education Center is open from
6 a.m. to 6 p.m. Vending machines are available
24 hours a day throughout the hospital. |
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| Mail and Flowers |
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Hospital volunteers deliver mail
and flowers to patients as soon as possible. If mail
or flowers are received after patients are discharged,
we will make every effort to get these items to them. |
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| Gift Shops |
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The hospital has two gift shops. The
Deaconess Medical Center Auxiliary Gift Shop is located
on the second floor near the main hospital entrance
and offers a wide selection of flowers, gifts and personal
items. Hours for this gift shop are as follows:
9:00 a.m. to 7:30 p.m. Monday-Friday; 10:00 a.m. to
4:00 p.m. Saturday and noon to 4:00 p.m. on Sunday.
Another Gift Shop (located in the lobby
of the Deaconess Health and Education Center) also
offers a variety of gifts, cards and magazines. Hours
of operation are 10:00 a.m. to 3:30 p.m. Monday through
Friday.
All sales from both the gift shops benefit
our hospital. Over the years, the gift shops have raised
thousands of dollars to upgrade hospital equipment
and facilities. |
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| Newspaper |
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The Spokesman-Review and USA
Today are available for purchase outside the
front door of the main lobby and in the north end
of the Café. |
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| Transportation |
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Transportation for visitors leaving
the hospital is available through Spokane Transit and
local cab companies. Special transit buses stop near
the main entrance of the hospital and city buses pick
up on Fifth Avenue. A route schedule is available
at the main entrance Reception Desk and the north end
of the first floor Café. Our staff at the desk
will assist patients and visitors with calling a cab. |
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| Lodging |
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The Reception Desks, located on
the second floor in the main entrance of Deaconess
Medical Center and the main entrance of the Deaconess
Health and Education Center, provide a list of hotels
near Deaconess Medical Center that offer discounted
rates to families and loved ones of our patients. |
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| Lost and Found |
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The hospital Lost and Found is managed
by the Security Department. For information or to make
a claim, call 509-473-2007. |
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